Search

10 results on this page

KnowledgeForge Turns ITSM Tickets Into Knowledge

KnowledgeForge Turns ITSM Tickets Into Knowledge

KnowledgeForge converts resolved ITSM incident tickets into new knowledge base articles and continuously curates existing content. Its multi-tenant, closed-loop pipeline uses Amazon Bedrock, Amazon S3 Vectors, and AWS Step Functions for deduplication, quality scoring, and content improvement.

AWS Machine Learning BlogOfficial1d ago#itsm#knowledge-base#closed-loop
Canada’s AI Autonomy Faces US Trade Pressure

Canada’s AI Autonomy Faces US Trade Pressure

The US Trade Representative’s reference to “digital trade alignment” in talks with Prime Minister Mark Carney’s government is raising concerns in Canada. Critics worry the agreement could limit Canada’s ability to independently regulate technology companies and AI.

Bloomberg TechnologyMedia11h ago#ai-policy#digital-trade#canada
Page 2