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KnowledgeForge Turns ITSM Tickets Into Knowledge

KnowledgeForge Turns ITSM Tickets Into Knowledge

KnowledgeForge converts resolved ITSM incident tickets into new knowledge base articles and continuously curates existing content. Its multi-tenant, closed-loop pipeline uses Amazon Bedrock, Amazon S3 Vectors, and AWS Step Functions for deduplication, quality scoring, and content improvement.

AWS Machine Learning BlogOfficial1d ago#itsm#knowledge-base#closed-loop
SanDisk Launches High-Endurance NAS SSDs

SanDisk Launches High-Endurance NAS SSDs

SanDisk launched its SANDISK NAS SSD lineup for modern network-attached storage environments, including the SATA-based NAS 600 and PCIe Gen5 NAS 800 NVMe. The products offer capacities up to 4TB and 7.68TB respectively, with the NAS 800 reaching up to 14.9GB/s sequential read speeds.

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